WhatsApp team inbox and CRM
Every customer chat, handled as one team.
Dynasty Infinity puts your WhatsApp, website chat, Instagram and Messenger into one shared inbox. Assign chats, reply fast with templates, track every deal and see how your team is doing.
7-day free trial · 3 seats · No card needed
- Official WhatsApp Business Platform
- Two-factor sign-in
- Tamper-evident activity log
- PKR billing
- English and Urdu
Every channel lands in the same inbox
- WhatsAppInbox
- Website chatInbox
- InstagramInbox
- MessengerInbox
See how work gets done
These are live, interactive views of the product. Click around.
Shared inbox
Chats arrive and are assigned on their own
New chats are shared out to whoever is free, so nobody waits and nobody double-replies.
Assignment
A bot asks, then the right person gets the chat
A chatbot menu finds out what the customer needs, tags the chat and assigns it to the right team, shared fairly.
Templates
Reply in seconds with approved templates
Pick a template, fill the details and send. Ticks show when it is delivered and read.
Deals
Move every deal across your pipeline
Turn a chat into a deal, then drag it from New to Won. Everyone sees where things stand.
Broadcasts
Send to a segment and watch it land
Delivered, read and replied counts update live, so you know what worked.
Reports
Know how fast your team answers
First response time, chats by channel and a leaderboard for your team.
Step 1 · Shared inbox
Chats arrive and are assigned on their own
New chats are shared out to whoever is free, so nobody waits and nobody double-replies.
Inbox · All numbersMine 0Unassigned 0All 2Sana MalikAssigned to AyeshaAssalam o alaikum!10:42Is the blue kurta in stock in M?10:42Assigned to Ayesha (shared equally)Step 2 · Assignment
A bot asks, then the right person gets the chat
A chatbot menu finds out what the customer needs, tags the chat and assigns it to the right team, shared fairly.
Automations · Welcome menu- New chatAny WhatsApp number
- Chatbot menuSales · Support · Order status
- BranchAnswer is “Sales”
- Add taglead
- Hand offSales team, shared equally
Hi, I want to order for my shop21:14Welcome! How can we help?
SalesSupportOrder status21:14 · BotStep 3 · Templates
Reply in seconds with approved templates
Pick a template, fill the details and send. Ticks show when it is delivered and read.
Sana Malik · WhatsAppIs my order shipped yet?YesterdayThe 24-hour window has closed: reply with a template.ApprovedHi Sana, your order #4821 has shipped with TCS. Track it here: tcs.pk/4821
Step 4 · Deals
Move every deal across your pipeline
Turn a chat into a deal, then drag it from New to Won. Everyone sees where things stand.
Deals · Sales pipelineNewRs 180,000QualifiedRs 45,000ProposalRs 92,000WonRs 260,000Tip: click a deal to move it to the next stage.
Step 5 · Broadcasts
Send to a segment and watch it land
Delivered, read and replied counts update live, so you know what worked.
Broadcasts · Eid collection launchSendingEid collection launchTemplate eid_offer_2026 · Segment VIP customers · 1,240 recipientsDelivered41%512Read33%405Replied6%79Failed1%9Opt-outs handled: contacts who replied STOP were skipped automatically.Step 6 · Reports
Know how fast your team answers
First response time, chats by channel and a leaderboard for your team.
Reports · OverviewFirst response2m 14sChats312Resolved87%Chats by hour9am3pm9pmTeam- Ayesha Raza118 · 1m 48s
- Bilal Ahmed104 · 2m 10s
- Hina Shah90 · 2m 37s
Everything your team needs in one place
Start with the inbox. Add deals, broadcasts and automations when you are ready.
Shared inbox
Every chat from every number in one place, shared fairly across your team.
Contacts, CRM and deals
Contacts with custom fields and segments, plus deal pipelines, tasks and reminders.
Broadcasts
Approved template messages to a segment, with delivery and read tracking.
Automations and chatbots
Visual flows, chatbot menus and rules that run on their own.
Reports
Response times, chat volume, team performance and more, with CSV downloads.
AI assistant
Translation, voice-note transcripts, reply drafts, summaries and tag suggestions.
Channels
WhatsApp, website chat, Instagram and Messenger in the same inbox.
Team, roles and routing
Roles and permissions, ranks and handoffs, country rules and a space per number.
- All features
Built for Pakistan
Priced in rupees. Paid your way. Supported in Urdu.
Companies in Pakistan see prices and pay in PKR, with methods they already use. Our website and support speak Urdu too.
- Bank transfer
- Raast
- JazzCash
- Easypaisa
- USDT (outside Pakistan)
Up and running in an afternoon
No new phone, no shared passwords. Your team signs in and starts answering.
- 1
Connect your number
Connect your own WhatsApp Business API number from Meta, plus website chat, Instagram and Messenger if you use them. We help you set it up.
- 2
Invite your team
Give each person a role. Chats are shared out fairly, or by rank, country or number.
- 3
Answer, sell and grow
Reply with templates, move deals forward, send broadcasts and let automations do the routine work.
Made for businesses in Pakistan and beyond
Pay in rupees
Pakistani companies pay in PKR by bank transfer, Raast, JazzCash or Easypaisa. Everyone else pays in USD.
English and Urdu
Our website and support speak both. Auto-translation helps your team answer in the customer's language.
Official and safe
Built on the official WhatsApp Business Platform from Meta, with two-factor sign-in and a full activity log.
Give your team one inbox today
Start a free trial in minutes, or book a demo and we will show you around.